Chapter[ForumTr Ödev Tim]
CHAPTER 1 communities of practice Informal groups bound together by shared expertise and passion for a particular activity or interest. contingency approach The idea that a particular action may have different consequences in different situations. contingent work Any job in which the individual does not have an explicit or implicit contract for long-term employment, or one in which the minimum hours of work can vary in a nonsystematic way. corporate social responsibility (CSR) An organization’s moral obligation towards its stakeholders. employability An employment relationship in which people are expected to continually develop their skills to remain employed. ethics The study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad. globalization When an organization extends its activities to other parts of the world, actively participating in other markets, and competing against organizations located in other countries. grafting The process of acquiring knowledge by hiring individuals or buying entire companies. grounded theory A process adopted in most qualitative research of developing knowledge through the constant interplay of data collection, analysis, and theory development. intellectual capital The sum of an organization’s human capital, structural capital, and relationship capital. knowledge management Any structured activity that improves an organization’s capacity to acquire, share, and use knowledge in ways that improve its survival and success. open systems Organizations that take their sustenance from the environment and, in turn, affect that environment through their output. organizational behavior (OB) The study of what people think, feel, and do in and around organizations. organizational culture The basic pattern of shared assumptions, values, and beliefs governing the way employees within an organization think about and act on problems and opportunities. organizational learning The knowledge management process in which organizations acquire, share, and use knowledge to succeed. organizational memory The storage and preservation of intellectual capital. organizations Groups of people who work interdependently toward some purpose. scientific method A set of principles and procedures that help researchers to systematically understand previously unexplained events and conditions. stakeholders Shareholders, customers, suppliers, governments, and any other groups with a vested interest in the organization. telecommuting Working from home, usually with a computer connection to the office; also called teleworking values Stable, long-lasting beliefs about what is important in a variety of situations. virtual teams Teams whose members operate across space, time, and organizational boundaries and linked through information technologies to achieve organizational tasks. CHAPTER 2 ability: Includes both the natural aptitudes and learned capabilities required to successfully complete a task. “Big Five” personality dimensions: The five abstract dimensions representing most personality traits: conscientiousness, emotional stability, openness to experience, agreeableness, and extroversion. care principle The moral principle stating that we should benefit those with whom we have special relationships collectivism The extent to which people value duty to groups to which they belong, and to group harmony. competencies The abilities, values, personality traits, and other characteristics of people that lead to superior performance. conscientiousness A “Big Five” personality dimension that characterizes people who are careful, dependable, and self-disciplined. counterproductive work behaviors (CWBs) Potentially harmful voluntary behaviors enacted on an organization’s property or employees. distributive justice principle The moral principle stating that people who are similar should be rewarded similarly, and those dissimilar should be rewarded differently. ethical sensitivity A personal characteristic that enables people to recognize the presence and determine the relative importance of an ethical issue. ethics The study of moral principles or values that determine whether actions are right or wrong and outcomes are good or bad. extroversion A “Big Five” personality dimension that characterizes people who are outgoing, talkative, sociable, and assertive.
|
21-01-07, 22:31
