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Question 1: In the same amount as the complexity of modern

products increase, quality efforts have to increase

as well. Does that lead us to an unlimited price and

cost spiral?

Question 2: What means quality in the supply chain? Please

give an example and explain.

Question 3: Which difficulties do you expect with the model of

“Deming’s Wheel” and how could they be handled?

Question 4: What is a standard and which advantages do

result?

Question 5: Why is the organizational and hierarchical position

of a quality manager so important?

Write a “short-story” about a case which outlines

the problem (ca. 20 sentences).

Question 6: Compare the Kaizen approach with the radical

process of re-engineering. What are advantages,

where are disadvantages. Give a short written

statement.

Question 7: Describe a FMEA system for a product/production

of your choice.

Question 8: How could you calculate in figures the intangible

(non physical) costs of bad quality?

Question 9: Find one reason which could cause a shifting mean

as mentioned above? Have a close look on the

shape of the charts and think carefully.

Question 10: Give three examples for products where Six-Sigma-Concept makes technical and economic sense.

Question 11: Go to the library and find out what the term “critical
path” means. Explain in a few sentences.
Question 12: Explain the term „complexity“, and give an
example. What does this word mean in technology?
Question 13: In this context, what is target costing and which
advantages do you see?
Question 14: Explain the difference between stochastic and
deterministic production.
Question 15: Which difficulties do you expect in the transition
from project to line production? Give five examples.
Question 16: Give three examples for a machine-to-machine
communication.
Question 17: Compare the failure rates between the
communication in question 16 and a face-to-face
communication.
Question 18: Explain the role of logistics in high-tech areas.
Question 19: Find three potential applications for the RFID
technique.
Question 20: Discuss the JIT-concept under the aspect of the
cost of time. Does it really pay-off?



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